You Can't Fire the Customer* Playfoam Without the skill to perceive

Without the skill to perceive feelings accurately

This game is designed to provide insight into both the root(s) of the problem and to introduce alternative coping mechanisms to deal with symptomatic anger

Spiral bound

working memory

You Can't Fire the Customer* Playfoam Without the skill to perceiveHelp prepare students for the challenges of the customer service industry Students role play as a mentor to a new employee Focus on 10 important skills of customer service Discuss appropriate tone and body language Grades: 8 12 Customer Service has become a major element in the strategic plans of all successful companies today. Companies expect employees to give excellent (not just good) service to all customers, and to successfully handle difficult